Conditions of use
1. OFFERS
Acropaq’s offers are made without commitment and
subject to availability and within the limits of stocks. They can always be
subject to revision. The prices are mentioned excluding applicable taxes
2. ORDERS
Placing an order with Acropaq implies full and
unreserved adherence to the present Terms and Conditions, which supersede any
contrary clause from the buyer. Orders can be placed in written (e-mail),
electronically (through the website) or verbally. Any disputes will be
arbitrated on the basis of written and electronic documents. In case of verbal
order not confirmed in writing, any error in interpretation will be charged to
the buyer. Any order irrevocably binds the buyer. Any down-payment from the
buyer will be deducted from the order price.
3. DELIVERY
TIME
Your order should be delivered to your address during
office hours. Items in stock should be delivered the next working day.
Depending on the time we receive your order, the delivery could be extended by
one day.
4. DELIVERIES
Visit our page Delivery Information
5. CLAIMS
To be valid, any refusal or complaint must be
communicated by registered letter within eight days of delivery. If the buyer
fails to take delivery, this eight-day period begins upon receipt of the
dispatch notice or any other equivalent document, or at the latest upon receipt
of the invoice. The absence of any dispute according to the aforementioned
rules entails for the buyer the unconditional acceptance of the delivered
goods, as well as the invoice issued in accordance with said delivery. Partial
defect of the delivery does not entitle the buyer to refuse the entire order.
Acropaq’s declines all responsibility for any damage caused to persons or goods
by the goods delivered or purchased. Hidden defects not known to Acropaq and
not detectable cannot engage its responsibility, nor be the root of any claim
for compensation.
6. PAYMENT AND
OWNERSHIP
Invoices are payable within 8 days of receipt, without
discount, unless otherwise stated on the invoice. Claims, even justified, do
not waive the payment obligation. Any invoice not paid at the due date will
produce, automatically and without notice, an interest of 1.5% per month from
the date of the invoice. In this case, the amount of the invoice will be
automatically and without summation also increased by 18% with a minimum of 60
EUR ex. VAT. Failure to pay a single invoice on its due date entitles Acropaq
to demand immediate payment of the buyer's debit balance and authorises us to
cancel any pending order, without formalities and without prejudice to any
damages. The goods sold, their packaging materials and the transport used
remain the property of Acropaq until full payment of the invoices due by the
buyer. Any costs associated to a claim are borne by the buyer. The buyer will
notify Acropaq in writing in the event that the goods and their packaging are
to be delivered and / or placed in a space rented by the buyer. In this case,
the buyer will also report to the lessor that Acropaq keeps ownership of the
delivery until full payment. The buyer is liable in the event that the lessor
does not respect this ownership.
7. COMPETENCE
In case of dispute, only the courts under whose
jurisdiction Acropaq’s headquarters fall are competent.